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Testimonials

Training

"Paul is one of the top ADR/Negotiation/Communication trainers I have worked with, and a fine and thoughtful mediator. Paul brings a wealth of experience and knowledge to teaching, and combines that knowledge with a style that always keeps his participants and audiences engaged and amused. I never miss a chance to train with Paul (we have worked all over the world together), and nor should you. I recommend him very highly."

-Michael Dickstein, Dickstein Dispute Resolution

"After significant experience in labour relations dealing with collective bargaining, disciplinary issues, collective agreement interpretation and alternate dispute resolution, I finally decided to take some advanced negotiation, mediation, and alternative dispute resolution training. My primary instructor for two of these courses was Paul Godin (Director of US Operations for the Stitt Feld Handy Group at the time, and now running his own company, Katalyst Resolutions).

I can say that, without a doubt, Paul was the best course instructor-facilitator I have ever had in my career and this includes numerous instructors during 8 years in university. Paul’s knowledge and experience combined with his excellent presentation skills and ability to give real examples of conflict situations and resolutions made the course the most enjoyable and informative I have ever pursued. I would not hesitate to recommend Paul for any work in the field of conflict resolution, course and training design or presentations in his area of expertise which is considerable. I can guarantee that you will leave any session or course given by Paul exhausted (from the challenges and thinking required) but extremely happy with the tool kit, processes and insights provided by Paul to facilitate your future involvement in dispute resolution initiatives”

-Greg W. Gauthier, Labour Relations Professional

“Instructor: Knows what he is talking about; Paul is clearly a great facilitator who is passionate about this subject [Negotiation and Conflict Resolution Workshop] with lots of experience. Practicals and Case studies helped the lessons sink in as well as expanded on the ways these tools can be applied in different situations. Paul is exceptional at passing this information along to ensure it is applicable (examples) and that it will stick. 10/10”

-Katherine Ades, Regulatory and Security Specialist

“10/10. The case examples were very effective tools. The tools/methods are great guideposts. Always looking for great tools + templates in my work… Paul was excellent- thanks very much for catering the training to our department’s realities and work…!”

-Sophie Maksimowski, Strategic Analyst

“10/10. Practical application…Helped me reflect on the many situations I deal with and how I can get a better outcome. Using skills already! Instructor: Excellent. Very effective.”

-Matt Steele, Steele Hall Farm Inc.

“Great info, interactive classes were great, kept it interesting + we could apply the tools. Great.”

-Brigitte Moore, Kent Agri Lab

“Paul is globally known as a highly skilled mediator and instructor. I was fortunate to have been taught by him while working towards my Certificate in Dispute and Conflict Resolution through the University of Windsor. His being relevant and his ability to connect with people is extremely impressive and I would recommend using his skills as either a mediator or educator within dispute and/or conflict management. I have not had any reason to use him within the area of Sport Mediation and Arbitration but I have learned through a wide range of professional circles that he is well-versed and well respected throughout the world.”

-Roger Foisy, Lawyer and Business Owner

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Mediation and Conflict Resolution Services

Who's Who Legal: Canada selected Paul as one of Canada's top commercial mediators in 2012, 2013, 2014, 2015, and again in 2023, being nominated multiple times in other years.

His peers and clients have said:

“Paul Godin is a facilitative mediator 'well versed' in helping parties analyse their goals and make informed decisions."

"Godin is 'first rate' in insurance, professional liability, contract, employment and construction cases.”

“Paul was able to guide the parties toward an amicable solution, which was enthusiastically embraced by both parties. in fact, there were no losers in this matter. Both sides felt they had won.”

“Mr. Godin is one of the most effective mediators I have encountered in my law practice. He brought to the mediation an exemplary level of professionalism, characterized by sound preparation, patience, respect and commitment to the process. I would use him again without hesitation…. He demonstrated a high degree of knowledge about techniques and processes, and brought creativity to the mediation which encouraged the parties to approach potential settlement in a more positive and flexible manner.”

“His interpersonal and communication skills are excellent, allowing him to relate well to the parties. He is able to facilitate issues in a fair, respectful and effective way, helping parties to relate productively to one another. He is quick to grasp issues and to help parties develop a shared understanding…. He was able to understand and work with the parties to find a very creative (and surprising) solution that provided value to both sides rather than just the typical win/lose monetary compromise…. He led a joint brainstorming session that was the key to developing a resolution, and then he helped us to turn those ideas into a workable solution. When challenges arose, he adapted the process to deal with the problems (for example, he quickly helped us resolve an authority limitation in the mediation that arose)…. I highly recommend Mr. Godin as an excellent choice as a mediator.”

“Going into the mediation process, a degree of mistrust had developed between some of the [parties]. I and counsel for the other parties had some reservations about whether mediation would be effective. Our reservations were unfounded. At the first session, Mr. Godin immediately established a respectful and positive dialogue among the parties. It was obvious that he had reviewed the record and was fully conversant with all of the legal and factual issues. His calm, unhurried manner, an ability to elicit an expression by the parties and their lawyers about their respective concerns and objectives, and a willingness to listen assisted in moving the parties closer to resolution.”

“Mr. Godin was extremely skilled at bringing focus to the multi-topic negotiation and challenging participants to open their minds and reach beyond their comfort levels in order to reach compromise. He demonstrated great respect for all viewpoints and encouraged full engagement by all. He also kept focus on the process and issues at hand and respectfully pushed for continual progress. Our experience with Mr. Godin was very positive and, without question, he effectively assisted us to achieve success in our goals.”

“Mr. Godin brings to mediation an extremely effective technique which demonstrates thorough preparation for the task at hand and a great deal of skillful judgment. I know from [my multiple cases with him] that Mr. Godin understood their cases. He was adept at ensuring that clients were able to see both the strengths and weaknesses in their positions. In my experience, Mr. Godin takes an approach to mediation which seeks to actively engage both with the lawyers and the clients involved and in short, I have found him to be an extremely effective mediator. I would have no hesitation in recommending his skills as a mediator.”

“Paul was instrumental in the success of the negotiations. He had to move back and forth between the two groups, and it was helpful for us to work many of these differences out through Paul. He challenged both sides to consider the other one's position, and look for elements we could all agree on. In retrospect, Paul’s facilitation helped us to continue negotiating when a direct negotiation would have failed because it would have been easy to become entrenched in our positions. Paul took the heat from both sides, but it spared all of us from a breakdown of relationships. On numerous occasions it seemed as though we had reached an impasse and to my amazement Paul always managed to get us back on track. I now fully realize how the facilitation expertise Paul brought to the table helped us achieve success in our industry and we can now look forward to a much brighter future.”

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