Dispute Resolution
Katalyst Resolutions offers a wide range of dispute resolution services and customized training (including distance/remote solutions using phone or video) in the areas of:
Arbitration
Conflict Management System Design (ADR System Design)
We can create highly tailored training to meet your needs for negotiation skills, mediation and facilitation skills, dealing with difficult situations and people, coaching skills, conflict management system design, and other related topics.
The principal of Katalyst Resolutions, Paul Godin, is one of the world’s most experienced dispute resolution trainers and an experienced mediator and negotiator. He has designed and led more than 500 negotiation and dispute resolution workshops in a dozen countries since 2001. Formerly the Director of US Operations and a senior instructor with the Stitt Feld Handy Group, Paul is now offering his services and experience to organizations worldwide.
Paul has expertise in a variety of sectors including law, commerce, professional services, manufacturing and production, government issues (municipal, state/provincial, and federal), business and sales, healthcare, insurance, labour relations, military and policing, agriculture, sport, indigenous issues, housing, banking, contract management, project management, procurement, and education.
Paul has been mediating and consulting using remote and distance methods such as phone and/or video for more than 10 years.
We actively deliver remote interactive training using video platforms like ZOOM.
Katalyst can provide our services or training anywhere in Canada or internationally. For more information, please contact us.
“Resolving conflicts requires an understanding of the people, the issues, and the context.”
Services
Mediation
Paul Godin is a mediator with 20+ years of experience mediating a wide variety of cases across Canada and internationally.
Paul has been listed as a roster mediator with the Canadian Academy of Distinguished Neutrals, Ontario Mandatory Mediation Program–Toronto, the Court of Arbitration for Sport (Lausanne), the Ontario Energy Board, the Sport Dispute Resolution Centre of Canada, A.A.N.D.C. (Aboriginal Issues), ICOM/WIPO, the Trinidad & Tobago Mediation Board, the Labrador Inuit Land Claims Agreement DR Board, the NWT Family Law Mediation Program, the Government of Nunavut, and the Civil Roster of Mediate BC.
Paul is designated a Chartered Mediator by the ADR Institute of Canada. He has special expertise in insurance, personal injury, contract, sports, labour relations, agriculture, family, and aboriginal issues. He was listed by Who’s Who Legal Canada as one of Canada’s top mediators from 2012-2015 and 2023 and has regularly been nominated.
Paul successfully conducted one of the largest industry mediations in Canada, assisting parties to a landmark agreement to modernize their industry.
On the Canadian Bar Association’s ADR Section Executive (and formerly on the Ontario Bar Association ADR executive), Paul has played a significant role on legal task forces making recommendations on the Ontario Commercial Mediation Act, mandatory mediation rules, judicial mediation, employment law reform, insurance mediation, and youth violence.
Download Paul’s article “Sport Mediation: Mediating High Performance Sports Disputes” from Harvard’s Negotiation Journal.
Mediation C.V.
Mediation Agreement
Booking a Mediation
Conflict Management System Design
Does your organization face repeated conflicts and disputes, eating up time, energy, and funds? Many organizations can benefit from improving the design and implementation of their conflict management systems (complaint intake, negotiation, escalation, mediation, arbitration and other dispute resolution processes).
We have assisted many organizations with conflict management system design on both the small and large scale. We have also taught principles of conflict management system design in a number of settings, helping organizations to revise and improve their own systems. We can advise on system improvements to any organization in need, bringing years of experience to bear on the problems.
Paul is the author of the chapter, A Practical Guide to Conflict Management System Design, in the text, Alternative Dispute Resolution Practice Manual, setting out a practical and effective approach to system design.
For more information, please contact us to discuss your needs.
Arbitration
We can provide arbitration services in a variety of matters including sports, insurance, legal, and workplace issues.
For more information, please contact us to discuss your needs.
Coaching
We provide conflict and leadership coaching both in person and remotely. Paul Godin has provided coaching to hundreds of managers and professionals across multiple sectors.
For more information, please contact us to discuss your needs.
Negotiation Consultation
Facing a challenging negotiation? Paul has consulted with more than a hundred clients in many sectors on strategies and approaches for difficult and complex negotiations. From national level collective bargaining to multi-national deal-making to industry-wide negotiations, to interpersonal negotiations, Paul has done them all. He is the author of Principles of Negotiation, in the text, Alternative Dispute Resolution Practice Manual and has written on numerous aspects of negotiation theory and practice.
Experience. Skills. And Success!
For more information, please contact us to discuss your needs.
Workplace Investigations
Are you in need of an investigator with experience in a wide variety of workplace conflicts and a strong reputation for fairness? We can provide adaptable workplace investigations combining a focus on practical front-end conflict resolution with appropriate rights-based methods of investigation and decision-making.
Paul Godin is a roster member of the Sport Dispute Resolution Centre of Canada’s Investigation Unit and previously served as an investigator for the ADR Chambers Banking Ombuds Office.
We also offer training on investigations and on complaints handling processes for organizations that need assistance.
For more information, please contact us to discuss your needs.
Ombuds
We can provide ombuds services such as investigations and ombuds review and recommendations. Paul Godin served as a banking ombuds investigator for the ADR Chambers Banking Ombuds Office from 2009-2017.
For more information, please contact us to discuss your needs.
Workplace Restoration and Conflict Resolution
Do you have a troubled workplace? We can assist with a variety of workplace restoration approaches tailored to the concerns facing your organization. Paul Godin has been specializing in workplace conflict resolution since 2001, and has consulted on issues facing hundreds of workplaces. Practical, adaptable, and in tune with your needs.
Paul is an investigator on the Investigation Roster of the Sport Dispute Resolution Centre of Canada. As noted below, we can also provide basic & in-depth training on workplace coaching.
For more information, please contact us to discuss your needs.
Strategic Planning
Trying to design and implement a practical and effective path forward for your organization? Looking for planning that is both creative and practical, leading to changes that will actually be implemented? We have had experience helping organizations and individuals design future paths on both the small scale and the national level. Our combination of skills in clarifying goals, creative problem-solving, facilitation and mediation, and future-focused coaching skills is the perfect mix for effective strategic planning.
For more information, please contact us to discuss your needs.
Training
Looking for skills to help face the daily battles? Your Katalyst Resolutions workshop will be designed and delivered personally by Paul Godin, one of the most experienced negotiation and dispute resolution trainers in the world. As a practitioner, he teaches interactively from a wealth of experience.
Since 2001, he has designed and led more than 500 workshops on a variety of conflict resolution topics. He has tailored applied workshops in negotiation skills, mediation and conflict resolution, dealing with difficult people and issues, workplace coaching, and ADR system design.
Katalyst Resolutions is a pre-qualified training and services vendor for multiple Canadian provinces, territories and large-scale organizations in these areas.
We actively deliver remote interactive training using video platforms like ZOOM.
We can design practical hands-on workshops for any level of experience, from introductory core skills, to highly tailored and advanced skills, applied to the context in which you operate.
We can also license our cutting-edge curriculum to your organization, with a train the trainer approach.
“In the middle of difficulty lies opportunity.”